ISO/TS 8000-65:2020 データ品質—パート65：データ品質管理：プロセス測定アンケート | ページ 2

Foreword

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This document was prepared by Technical Committee ISO/TC 184, Automation systems and integration, Subcommittee SC 4, Industrial data.

A list of all parts in the ISO 8000 series can be found on the ISO website.

Introduction

The ability to create, collect, store, maintain, transfer, process and present data to support business processes in a timely and cost effective manner requires both an understanding of the characteristics of the data that determine its quality, and an ability to measure, manage and report on data quality.

ISO 8000 defines characteristics that can be tested by any organization in the data supply chain to objectively determine conformance of the data to ISO 8000.

ISO 8000 provides frameworks for improving data quality for specific kinds of data. The frameworks can be used independently or in conjunction with quality management systems.

ISO 8000 covers industrial data quality characteristics throughout the product life cycle from conception to disposal. ISO 8000 addresses specific kinds of data including, but not limited to, master data, transaction data, and product data.

This document establishes a simple measurement method, based on the high-level reference processes of ISO 8000-61. Evaluating the data quality management implementation of an organization. Each question has been derived from the outcomes of every process in ISO 8000-61.

Annex A contains an identifier that unambiguously identifies this document in an open information system.

1 Scope

This document specifies a questionnaire to audit the performance of the processes specified by the process reference model in ISO 8000-61.

The following are within the scope of this document:

• guiding principles for generating questions from the process outcomes specified by ISO 8000-61;
• one or more questions for each outcome of every process in ISO 8000-61;
• a measurement method based on a simple indicator and measurement scale for each question;
• guidance on how to present the results generated by the questionnaire.

The following is outside the scope of this document:

• defining how the questions relate to models of organizational process maturity.

2 Normative references

The following documents are referred to in the text in such a way that some or all of their content constitutes requirements of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.

3 Terms and definitions

For the purposes of this document, the terms and definitions given in ISO 8000-2 apply.

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

Bibliography