ISO 10377:2013 消費者製品の安全性—サプライヤー向けのガイドライン | ページ 5

2.1

consumer

individual member of the general public purchasing or using property, products or services for private purposes

[SOURCE:SOURCE: ISO 26000:2010, 2.2]

2.2

consumer product

product designed and produced primarily for, but not limited to, personal use, including its components, parts, accessories, instructions and packaging

2.3

competent

suitably trained or qualified by knowledge and practical experience to enable the required task or tasks to be carried out

[SOURCE:SOURCE: ISO 22846‑1:2003, 2.6]

2.4

corrective action

action intended to remove potential for harm and to reduce risk

Note 1 to entry: For the purposes of this International Standard, corrective actions are referred to as “recalls” because the public and media more readily recognize and respond to that description.

[SOURCE: ISO 10393:2013, 2.4]

2.5

foreseeable misuse

improper or incorrect use of a product that is capable of being known or anticipated in advance, based on a supplier’s best knowledge about the product and human behaviour

2.6

foreseeable use

use of a product that is capable of being known or anticipated in advance based on a supplier’s best knowledge about the product

2.7

harm

physical injury or damage to the health of people, or damage to property

[SOURCE:SOURCE: ISO/IEC Guide 51:1999, 3.3, modified]

2.8

harmful event

occurrence in which a hazardous situation results in harm

[SOURCE:SOURCE: ISO/IEC Guide 51:1999, 3.4]

2.9

hazard

potential source of harm

Note 1 to entry: The term hazard can be qualified in order to define its origin or the nature of the expected harm (e.g. electric shock hazard, biological hazard, crushing hazard, cutting hazard, toxic hazard, fire hazard, drowning hazard).

[SOURCE: ISO/IEC Guide 51:1999, 3.5]

2.10

hazardous situation

circumstance in which people or property are exposed to one or more hazards

[SOURCE:SOURCE: ISO/IEC Guide 51:1999, 3.6, modified]

2.11

intended use

use of a product in accordance with information provided by the supplier

[SOURCE:SOURCE: ISO/IEC Guide 51:1999, 3.13, modified]

2.12

organization

entity or group of people and facilities with an arrangement of responsibilities, authorities and relationships and identifiable objectives

Note 1 to entry: For the purposes of this International Standard, organization does not include government acting in its sovereign role to create and enforce law, exercise judicial authority, carry out its duty to establish policy in the public interest or honour the international obligations of the state.

[SOURCE: ISO 26000:2010, 2.12, modified]

2.13

product recall

corrective action taken post production to address consumer health and safety issues associated with a product

[SOURCE:SOURCE: ISO 10393, 2.12]

2.14

protective measure

means used to reduce risk

Note 1 to entry: Protective measures include risk reduction by inherently safe design, protective devices, personal protective equipment, information for use and installation, and training.

[SOURCE: ISO/IEC Guide 51:1999, 3.8]

2.15

residual risk

risk remaining after protective measures have been taken

[SOURCE:SOURCE: ISO/IEC Guide 51:1999, 3.9]

2.16

risk

combination of the probability of occurrence of harm and the severity of that harm

[SOURCE:SOURCE: ISO/IEC Guide 51:1999, 3.2]

2.17

risk analysis

systematic use of available information to identify hazards and to estimate the risk

[SOURCE:SOURCE: ISO/IEC Guide 51:1999, 3.10]

2.18

risk assessment

overall process comprising a risk analysis and a risk evaluation

[SOURCE:SOURCE: ISO/IEC Guide 51:1999, 3.12]

2.19

risk communication

exchange or sharing of information about risk between the decision maker and other stakeholders

[SOURCE:SOURCE: ISO/IEC Guide 73:2002, 3.2.4, modified]

2.20

risk evaluation

procedure based on the risk analysis to determine whether the tolerable risk has been achieved

[SOURCE:SOURCE: ISO/IEC Guide 51:1999, 3.11]

2.21

risk management

coordinated activities to direct and control an organization with regard to risk

[SOURCE:SOURCE: ISO Guide 73:2009, 2.1]

2.22

risk reduction

actions or means to eliminate hazards or reduce risks

2.23

safety

freedom from unacceptable risk

[SOURCE:SOURCE: ISO/IEC Guide 51:1999, 3.1]

2.24

supplier

organization or person that provides a product or service

Note 1 to entry: A supplier can be internal or external to the organization.

Note 2 to entry: In a contractual situation, a supplier is sometimes called “contractor”.

[SOURCE: ISO 9000:2005, 3.3.6, modified]

2.25

supply chain

network that designs, manufactures, imports, distributes and sells a product

2.26

tolerable risk

risk which is acceptable for a specific user group based on the current values of society

Note 1 to entry: For the purposes of this International Standard, the terms “acceptable risk” and “tolerable risk” are considered to be synonymous.

[SOURCE: ISO/IEC Guide 51:1999, 3.7, modified]

2.27

traceability

ability to track a product or component forward through specified stages of the supply chain to the user, and trace back the history, application or location of that product or component

[SOURCE:SOURCE ISO 9000:2005, 3.5.4, modified]

2.28

unforeseeable misuse

use of a product in a manner that a supplier cannot reasonably know or anticipate

2.29

user

person who interacts with the product or service

2.30

vulnerable consumer

consumer who could be at greater risk of harm from products due to their age, level of literacy, physical condition or limitations, or inability to access product safety information