ISO 21110:2019 情報と文書化—緊急時の準備と対応 | ページ 5

3.1

business continuity

capability of the organization to continue delivery of products or services at acceptable levels following disruptive incident

[SOURCE:ISO 22300:2018, 2.3.10]

3.2

business continuity plan

BCP

documented procedures that guide organizations to respond, recover, resume, and restore to a pre-defined level of operation following disruption

Note 1 to entry: Typically, this covers resources, services and activities required to ensure the continuity of critical business functions.

[SOURCE:ISO/IEC 27031:2011, 3.3]

3.3

collection

documents and items under the stewardship of an archive, library or museums regardless of format

3.4

emergency management

overall approach preventing emergencies and managing those that occur

Note 1 to entry: In general, emergency management utilizes a risk-management approach to prevention, preparedness, response and recovery (3.11) before, during and after potentially destabilizing and/or disruptive events.

[SOURCE:ISO 22300:2018, 3.78]

3.5

emergency preparedness

measures and action taken in advance to mitigate the effects of possible destructive events

Note 1 to entry: This includes drawing up a disaster response plan.

[SOURCE:EN 15898:2011, 3.4.6]

3.6

emergency response

immediate phase in the aftermath of an event, consisting of gaining control, limiting the extent of the emergency and minimizing further damage

3.7

hazard

source of potential harm

Note 1 to entry: Hazard can be a risk source.

[SOURCE:ISO Guide 73:2009, 3.5.1.4]

3.8

incident response

actions taken in order to stop the causes of an imminent hazard (3.7) and/or mitigate the consequences of potentially destabilizing or disruptive events, and to recover to a normal situation

Note 1 to entry: Incident response is part of the emergency management (3.4) process.

[SOURCE:ISO 22300:2018, 3.115]

3.9

mutual aid agreement

written agreement between institutions that provides for assistance upon request, by furnishing personnel, equipment, and/or expertise

3.10

pre-impact phase

phase of warning

3.11

recovery

restoration and improvement ここで, appropriate, of operations, facilities, collections (3.3) , livelihoods or living conditions of affected organizations, including efforts to reduce risk factors

[SOURCE:ISO 22300:2018, 3.187, modified — The term"collections" has been added.]

3.12

review

activity undertaken to determine the suitability, adequacy and effectiveness of a subject matter to achieve established objectives

[SOURCE:ISO Guide 73:2009, 3.8.2.2]

3.13

risk

effect of uncertainty on objectives

Note 1 to entry: An effect is a deviation from the expected — positive and/or negative.

Note 2 to entry: Objectives can have different aspects (such as financial, health and safety, and environmental goals) and can apply at different levels (such as strategic, organization-wide, project, product and process).

Note 3 to entry: Risk is often characterized by reference to potential events and consequences or a combination of these.

Note 4 to entry: Risk is often expressed in terms of a combination of the consequences of an event (including changes in circumstances) and the associated likelihood of occurrence.

Note 5 to entry: Uncertainty is the state, even partial, of deficiency of information related to, understanding or knowledge of an event, its consequence, or likelihood.

[SOURCE:ISO Guide 73:2009, 1.1]

3.14

risk assessment

overall process of risk identification, risk analysis and risk evaluation

[SOURCE:ISO Guide 73:2009, 3.4.1]

3.15

risk management

coordinated activities to direct and control an organization in regard to risk (3.13)

[SOURCE:ISO Guide 73:2009, 2.1.1]

3.16

risk management plan

scheme within the risk management framework specifying the approach, the management components and resources to be applied to the management of risk

[SOURCE:ISO Guide 73:2009, 2.1.3]

3.17

triage

prioritizing or sorting system to assess the severity of affected collections and to assign stabilization priorities