ISO 25551:2021 高齢化社会—介護者を含む組織の一般的な要件とガイドライン | ページ 6

3.1

care

activities/actions (social, physical, emotional, spiritual, mental) that take place across a variety of settings: in the home, community, institution and all care settings

Note 1 to entry: Applies to both paid and unpaid care.

3.2

care recipient

person who is receiving care from the working carer

3.3

care worker

care provider

person who is paid to support someone who is ill, struggling or disabled and who could not manage without this help

Note 1 to entry: In some countries and regions, similar phrases include: home care provider, home health care professional, personal support worker, personal care assistant, certified caregiver, trained carer, care specialist, and health care professional.

3.4

carer

caregiver

family caregiver

person who cares, unpaid, for a family member, friend or significant person who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support

Note 1 to entry: This term includes carers who are generally unpaid but can receive some financial support for care they provide from time to time. It does not include trained care providers affiliated with home care agencies.

Note 2 to entry: Carers can provide emotional or financial support, as well as hands-on help with different tasks. Caregiving can also be done from long distance.

Note 3 to entry: The terms “carer”, “family caregiver” and “caregiver” are often used interchangeably. “Carer” is more commonly used in Europe, UK, New Zealand, and Australia. In North America, “caregiver” or “family caregiver” is more commonly used. In Asia “carer” more commonly refers to a paid care provider.

3.5

family

combination of two or more persons who are bound together over time by ties of mutual consent, birth and/or adoption or placement and who, together, assume responsibilities for various roles and functions

Note 1 to entry: The term “family” can include “chosen families,” such as strong friendships and communities where unrelated persons provide care normally provided by nuclear family members.

3.6

unpaid care

care provided without a monetary reward by carers

Note 1 to entry: “informal care” is often used to describe unpaid care but is becoming less acceptable as it does not reflect the complexity and essential nature of care that is provided. Unpaid care is labour and provides significant value to families, health care systems and the economy.

3.7

working carer

individual in full or part-time work who also provides care to a family member, friend or significant person and where the care responsibilities have a substantial impact on their working life

Note 1 to entry: Persons with disabilities can be working carers as well as care recipients.

Note 2 to entry: Commonly used term in UK, Nordic countries and Europe. In Canada,"carer-worker" or"employee carer" are also used.

3.8

young carer

children and young people who provide regular and prolonged care for ill or disabled family members, including those with addictions and mental health issues

Note 1 to entry: The upper age limit for young carers can vary from 18 to 25 years. Some countries are using the term young adult carers to distinguish between the age categories of young carers.

3.9

absenteeism

time taken off work, including periods of paid or unpaid leave, to attend to non-work-related responsibilities such as self-care or caregiving-related matters

Note 1 to entry: Absenteeism includes any kind or amount of time off work, such as sick or vacation days, leaving work early, or coming into work late.

3.10

accommodation

intentional organizational actions, whether in policies, programs, or the organizational culture, which relieves work-family conflict

Note 1 to entry: Accommodation can include flexible work arrangements, such as working from home, flexible working hours, job sharing or giving workers more autonomy over their work schedules.

3.11

consultation

process of seeking views before making a decision

Note 1 to entry: Consultation includes engaging health and safety committees and workers’ representatives ここで, they exist.

[SOURCE:ISO 45001:2018, 3.5]

3.12

organizational culture

values, beliefs and practices that influence the conduct, behaviour and knowledge of people and organizations

[SOURCE:ISO 30400:2016, 3.2, modified —"and knowledge" has been added.]

3.13

participation

involvement in decision-making

Note 1 to entry: Participation includes engaging health and safety committees and workers’ representatives ここで, they exist.

[SOURCE:ISO 45001:2018, 3.4]

3.14

presenteeism

lost productivity that occurs when employees are not fully functioning in the workplace because of an illness, injury, or other condition

Note 1 to entry: Even though an employee can be physically at work, they might not be able to fully perform their duties, and this leads to loss of productivity due to preoccupation with carer-related burdens.

3.15

top management

person or group of people who directs and controls an organization at the highest level

[SOURCE:ISO 45001:2018, 3.12]

3.16

worker

person performing work or work-related activities that are under the control of the organization

Note 1 to entry: Persons perform work or work-related activities under various arrangements, paid or unpaid, such as regularly or temporarily, intermittently or seasonally, casually or on a part-time basis.

Note 2 to entry: Workers include top management, managerial, and non-managerial persons.

Note 3 to entry: The work or work-related activities performed under the control of the organization can be performed by workers employed by the organization, workers of external providers, contractors, individuals, agency workers, and by other persons to the extent the organization shares control over their work or work-related activities, according to the context of the organization.

Note 4 to entry: Workers can include students and volunteers.

[SOURCE:ISO 45001:2018, 3.3, modified — Notes 1 to 3 to entry have been modified, Note 4 to entry has been added.]

3.17

gender equality

sexual equality and equitable treatment for all genders, according to their respective needs

Note 1 to entry: This term includes equal treatment or, in some instances, treatment that is different but considered equivalent in terms of rights, benefits, obligations and opportunities.

3.18

marginalized group

group of people within a given culture, context and history at risk of being subjected to multiple discrimination due to the interplay of different personal characteristics or grounds, such as sex, gender, age, ethnicity, religion or belief, health status, disability, sexual orientation, gender identity, education or income, or living in various geographic localities

[SOURCE:European Institute for Gender Equality, Glossary and Thesaurus]