ISO/IEC TS 33010:2023 情報技術 — プロセス評価 — プロセス評価の実施に関するガイダンス | ページ 2

Foreword

ISO (the International Organization for Standardization) and IEC (the International Electrotechnical Commission) form the specialized system for worldwide standardization. National bodies that are members of ISO or IEC participate in the development of International Standards through technical committees established by the respective organization to deal with particular fields of technical activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other international organizations, governmental and non-governmental, in liaison with ISO and IEC, also take part in the work.

The procedures used to develop this document and those intended for its further maintenance are described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types of document should be noted. This document was drafted in accordance with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives or www.iec.ch/members_experts/refdocs ).

Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights. Details of any patent rights identified during the development of the document will be in the Introduction and/or on the ISO list of patent declarations received (see www.iso.org/patents ) or the IEC list of patent declarations received (see https://patents.iec.ch ).

Any trade name used in this document is information given for the convenience of users and does not constitute an endorsement.

For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and expressions related to conformity assessment, as well as information about ISO's adherence to the World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www.iso.org/iso/foreword.html . In the IEC, see www.iec.ch/understanding-standards .

This document was prepared by Joint Technical Committee ISO/IEC JTC1, Information technology, Subcommittee SC 7, Software and systems engineering.

Introduction

Process assessment is a disciplined evaluation of an organizational unit’s processes against a process assessment model. It is initiated as a result of a desire to determine and/or improve the performance of these processes.

The guidance in this document is primarily aimed at the lead assessor who has the responsibility for conducting the assessment, selection and use of models, documented assessment process and tools for the assessment.

The guidance may also be of use to the developers of assessment models, documented assessment processes and tools as an aid to understanding the requirements.

The assessors and other participants in an assessment may use the guidance to gain an understanding of process assessment.

1 Scope

This document provides an overview of process assessment and interprets the requirements of ISO/IEC 33002 and ISO/IEC 33004 through the provision of guidance on the selection and use of assessment models, documented assessment processes, and instruments or tools for assessment.

Process assessment is applicable in the following circumstances:

• a) by or on behalf of an organization with the objective of understanding the state of its own processes for process improvement;
• b) by or on behalf of an organization with the objective of determining the suitability of its own processes for a particular requirement or class of requirements;
• c) by or on behalf of one organization with the objective of determining the suitability of another organization's processes for a particular contract or class of contracts.

2 Normative reference

The following referenced documents, in whole or in part, are normatively referenced in this document and are indispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.

3 Terms and definitions

For the purposes of this document, the terms and definitions given in ISO/IEC 33001 apply.

ISO and IEC maintain terminology databases for use in standardization at the following addresses:

Bibliography