ISO/IEC TS 33053:2019 情報技術—プロセス評価—品質管理のためのプロセス参照モデル（PRM） | ページ 2

Foreword

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This document was prepared by Joint Technical Committee ISO/IEC JTC 1, Information technology, Subcommittee SC 7, Systems and Software Engineering.

Introduction

The purpose of this document is to facilitate the development of a process assessment model described in ISO/IEC TS 33073.

ISO/IEC 33002 describes the requirements for the conduct of an assessment. ISO/IEC 33004 describes the requirements for process reference, process assessment and maturity models. ISO/IEC 33020 describes the measurement scale for assessing the process quality characteristic of process capability. ISO/IEC 33001 describes the concepts and terminology used for process assessment.

A process reference model is a model comprising definitions of processes described in terms of process purpose and outcomes, together with an architecture describing the relationships between the processes. Using the process reference model in a practical application can require additional elements suited to the environment and circumstances.

The process reference model specified in this document describes the processes including the quality management system processes implied by ISO 9001. Each process of this process reference model is described in terms of a purpose and outcomes, and provides traceability to requirements. The process reference model does not attempt to place the processes in any specific environment nor does it pre-determine any level of process capability required to fulfil the ISO 9001 requirements. The process reference model is not intended to be used for a conformity assessment audit or as a process implementation reference guide.

The relationships between ISO 9001, ISO/IEC TR 24774, ISO/IEC 33002, ISO/IEC 33004, ISO/IEC 33020, ISO/IEC TS 33053 and ISO/IEC TS 33073 are shown in Figure 1.

Any organization can define processes with additional elements in order to suit it to its specific environment and circumstances. Some processes cover general management aspects of an organization. These processes have been identified in order to give coverage to the requirements of ISO 9001.

The process reference model does not provide the evidence required by ISO 9001. The process reference model does not specify the interfaces between the processes.

This document describes a process reference model for quality management with descriptions of processes in Clause 5. Annex A describes the relationship between management system requirements and process model elements. Annex B provides the statement of conformity in accordance with ISO/IEC 33004.

1 Scope

This document defines a process reference model for the domain of quality management.

The model specifies a process architecture for the domain and comprises a set of processes. Each process is described in terms of process purpose and outcomes.

2 Normative references

The following documents are referred to in the text in such a way that some or all of their content constitutes requirements of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.

ISO/IEC 33001, Information technology — Process assessment — Concepts and terminology

3 Terms and definitions

For the purposes of this document, the terms and definitions given in ISO/IEC 33001 apply.

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

Bibliography